Terms of Use

tiiaby™ · Website Guidelines

Terms of Use

These Terms of Use explain the conditions that apply when visiting, browsing, shopping, or otherwise using tiiaby.com.

Company Information

Official business, website, and customer-service details for tiiaby™.

Brand Name tiiaby™
Official Website tiiaby.com
Legal Company Name Yuchenhui Technology (Shenzhen) Co., Ltd.
Legal Representative Liao Yuxin
Customer Support Email service@tiiaby.com
Customer Service Phone +86 16620749412
Customer Service Hours 8:00 AM–6:00 PM
China Standard Time (UTC+8)
Unified Social Credit Code 91440300MAEFYJ0P8R
Registered Business Address Unit 5A30, 5th Floor, Tower A, Huaqiang Plaza, No. 1019 Huaqiang North Road, Huahang Community, Huaqiangbei Subdistrict, Futian District, Shenzhen
Website Access & Use

Using tiiaby.com

These Terms of Use apply when you access or interact with tiiaby.com .

By continuing to use the website, you agree to use it responsibly, lawfully, and in accordance with these terms and any other applicable store policies.

01 / Website

Permitted Website Use

You may use this website for lawful personal shopping, product research, order management, customer-support communication, and other legitimate activities connected with tiiaby™ products and services.

Website access is provided for personal and legitimate commercial interactions with our store and should not be used in a manner that harms the website, our customers, our service providers, or other users.

02 / Restrictions

Prohibited Uses

You must not use the website to:

  • Violate applicable laws, regulations, or lawful rights.
  • Attempt unauthorized access to website systems, customer accounts, networks, or restricted areas.
  • Upload, distribute, or introduce malicious software, harmful code, automated attacks, or destructive content.
  • Interfere with website performance, checkout functionality, security controls, or normal store operations.
  • Collect personal or account information through deceptive, unauthorized, or unlawful methods.
  • Misuse store content or services in a way that infringes intellectual-property, privacy, or other lawful rights.
03 / Property

Intellectual Property

Website content may include brand names, written copy, product descriptions, photographs, graphics, icons, layouts, designs, and other materials owned by us, licensed to us, or used with appropriate authorization.

Unless permitted by applicable law or authorized in writing, protected website material should not be copied, reproduced, republished, distributed, modified, or commercially exploited.

04 / Accuracy

Account & Information Accuracy

Where account, checkout, or contact features are available, you are responsible for providing accurate and current information.

You are also responsible for maintaining appropriate confidentiality of passwords, access credentials, and account information associated with your use of the store.

Please notify us promptly if you believe your account or payment information has been used without authorization.

05 / Services

Third-Party Services

Our website may rely on third-party providers for services such as payment processing, e-commerce infrastructure, shipping, fulfillment, analytics, fraud prevention, communications, and customer support.

These third-party services may operate under their own terms, policies, privacy practices, and operational rules.

06 / Availability

Website Availability

We may maintain, update, modify, suspend, restrict, or discontinue portions of the website where reasonably necessary for technical, security, operational, or business reasons.

Temporary interruptions may occur because of maintenance, network problems, hosting issues, payment-provider outages, software updates, or other circumstances outside our reasonable control.

07 / Products

Product Information

We aim to present product information, specifications, dimensions, descriptions, and images as accurately as reasonably possible.

Small differences in color, surface appearance, texture, or detail may occur because of screen settings, lighting, material variation, or normal manufacturing tolerances.

08 / Purchases

Purchases & Store Policies

Orders placed through this website are also subject to the applicable purchase, payment, shipping, return, refund, privacy, and customer-support policies displayed by tiiaby™.

Before completing checkout, customers should review the product information, price, shipping details, delivery information, and final order total shown during checkout.

09 / Orders

Orders & Payment Verification

By placing an order, you confirm that the information submitted during checkout is accurate and that you are authorized to use the selected payment method.

Orders may be reviewed before fulfillment and may be held, declined, or canceled where reasonably necessary because of payment failure, suspected fraud, unavailable inventory, obvious pricing mistakes, technical errors, legal restrictions, or other legitimate operational reasons.

10 / Content

Information You Submit

If you provide reviews, messages, images, feedback, customer-service information, or other content through available website functions, you should ensure that the material is lawful and does not violate the rights of another person.

Do not submit confidential information belonging to another person unless you have appropriate authority to provide it.

11 / Security

Website Security

We use reasonable measures intended to support the security and reliable operation of our online store.

However, no internet transmission, network, software platform, or electronic storage system can be guaranteed to operate without interruption or security risk.

12 / Links

External Websites & Links

The website may contain links to third-party websites or services for convenience, payment, shipping, informational, or operational purposes.

External websites are generally controlled by their respective operators and may be governed by separate terms and privacy practices.

13 / Responsibility

Reasonable Limitations

To the extent permitted by applicable law, we are not responsible for interruptions, delays, or losses caused solely by circumstances outside our reasonable control, including third-party network failures, carrier events, payment-provider outages, or similar external disruptions.

Nothing in these Terms of Use is intended to exclude liability or consumer remedies that cannot legally be excluded.

14 / Rights

Consumer Rights

These Terms of Use do not remove or reduce any mandatory consumer protection, statutory guarantee, or legal remedy that cannot lawfully be excluded or limited.

15 / Updates

Changes To These Terms

We may update these Terms of Use when our website, technology, store functions, business practices, service providers, or applicable requirements change.

The current version will be made available on this page and will apply from the relevant published or effective date.

16 / Support

Questions About Website Use

If you have questions about these Terms of Use, your account, website access, or an order placed through tiiaby.com, please contact our customer-service team.

For return requests, please contact customer support before sending merchandise. The registered business address should not automatically be used as a return warehouse unless our support team specifically provides it for an approved return.

Contact tiiaby™

Customer Support Email: service@tiiaby.com

Customer Service Phone: +86 16620749412

Official Website: tiiaby.com

Customer Service Hours:
8:00 AM–6:00 PM China Standard Time (UTC+8)