Privacy Policy

Privacy Policy

This Privacy Policy explains how tiiaby™ collects, uses, protects, and manages personal information when you visit our website, purchase products, or contact our support team.

tiiaby™ Company Information

Official business and privacy contact information.

BRAND
tiiaby™
WEBSITE
COMPANY NAME
Yuchenhui Technology (Shenzhen) Co., Ltd.
LEGAL REPRESENTATIVE
Liao Yuxin
CUSTOMER SERVICE PHONE
SERVICE HOURS
8:00 AM–6:00 PM
China Standard Time (UTC+8)
UNIFIED SOCIAL CREDIT CODE
91440300MAEFYJ0P8R
REGISTERED ADDRESS
Unit 5A30, 5th Floor, Tower A, Huaqiang Plaza, No. 1019 Huaqiang North Road, Huahang Community, Huaqiangbei Subdistrict, Futian District, Shenzhen

01. Information We May Collect

Depending on your interaction with tiiaby™, we may collect information such as:

  • Name, email address, phone number, billing information, and shipping details.
  • Order details, purchased products, transaction records, returns, and refund information.
  • Messages or information provided when contacting customer support.
  • Browser information, device information, IP address, cookies, and website activity.
  • Payment-related information required by Shopify and payment providers.

tiiaby™ does not store complete payment card numbers on its own servers.

02. How We Use Personal Information

  • Process and fulfill customer orders.
  • Provide shipping updates and order notifications.
  • Offer customer support services.
  • Handle returns, refunds, and purchase-related requests.
  • Improve website performance and shopping experience.
  • Prevent fraud, misuse, or unauthorized activities.

03. Cookies & Similar Technologies

tiiaby.com may use cookies and similar technologies to improve website functionality, checkout experience, analytics, security, and customer preferences.

04. Service Providers & Information Sharing

Personal information may be shared with trusted service providers when necessary, including:

  • Shopify and ecommerce technology providers.
  • Payment processors.
  • Shipping and fulfillment partners.
  • Customer communication services.
  • Security and analytics providers.

05. Shopify

tiiaby™ uses Shopify ecommerce infrastructure. Information required for transactions may be processed according to Shopify privacy practices.

06. Data Retention

Personal information is retained only as long as necessary for order processing, customer service, legal obligations, security, and business operations.

07. Privacy Rights & Requests

Customers may request access, correction, deletion, or information regarding personal data processing.

08. Marketing Communications

Customers may unsubscribe from promotional communications. Order-related messages may still be sent when necessary.

09. Information Security

We use reasonable technical and organizational measures to protect personal information.

10. Children's Privacy

tiiaby™ is intended for general consumers and does not knowingly collect personal information from children in violation of applicable laws.

11. International Processing

Information may be processed in different jurisdictions where service providers operate, subject to applicable privacy protections.

12. Third-Party Services & Links

Our website may contain links or integrations with third-party services. Their privacy practices are controlled by their own policies.

13. Policy Updates

tiiaby™ may update this Privacy Policy when business, technology, or legal requirements change.